Delivery Information

ADDRESS FOR DELIVERY

You agree that the address to which we may deliver is the address you gave for delivery as part of your order or any other address we may subsequently agree to accept as the delivery address.

We will not deliver unless all requested delivery details are given when you place your order.

DELIVERY PRE-CONDITIONS

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

You agree that we may rely on any person who is at the address you gave for delivery, and who takes receipt of your ordered products, as being authorised for that purpose.

We will not deliver your order if we consider any delivery circumstances may be unsuitable for any reason, including because any likely recipient of the ordered products appears to our delivery personnel to be under the influence of alcohol or drugs, under the age of 18 years or acting for or on behalf of a person who we consider may be unsuitable for any reason (including because they may be under 18 years).

We may not deliver your order if any of our requests for verification (such as proof of identity or age) are not met.

DELIVERY TIMES

We can not give exact times as to when your order will be delivered. We will attempt to redeliver your order if you are not available to accept. You accept the risk that occasionally, due to circumstances which we have not foreseen, delivery times may be longer than usual.

DELIVERY RETURNS

If having commenced delivery of your order, we return any ordered products to our store or storage site, while we will refund the amount paid by you for those products (in the absence of an arrangement with you for re-delivery), you agree that we may deduct an amount from this refund amount on account of the costs incurred by us in returning the relevant products to our store or storage site. You agree that we may make such deduction where we were unable to deliver due to circumstances beyond our reasonable control (including because of the wrong address appearing to us to have been given) or where we did not complete delivery because of any of the "Delivery pre-conditions" above not being met.

You may email us about any non-delivery matters by using the "Contact Us"   facility on this webpage or by emailing us at info@stockadebrewco.co.au.

CANCELLATIONS

By us

We may cancel your order before delivery in whole or in part. We may do this even if we have received payment from you or sent you a tax invoice. Any such cancellation shall be by giving you such reasonable cancellation notice as we are able to provide via any of the contact details we have for you. The circumstances in which we may cancel your order are if:

  1. any of the ordered products are not available;
  2. there was any error in the description of any ordered products or their price as advertised by us;
  3. your order is in breach of these or any other relevant terms and conditions or is contrary to a person's rights or to any law; or
  4. these terms and conditions (for example under "Delivery Pre-Conditions" above) provide that we may not deliver your order.

By you

You agree that you cannot change or cancel an order after it has been placed. If you wish to change or cancel your order please contact our Customer Service Team as soon as possible by emailing info@stockadebrewco.com.au. Please be aware that we may not respond immediately depending on the day of the week and the time of year.

Every attempt will be made to accommodate your request, however unfortunately no guarantee can be given once an order has been placed.

If we agree to you changing or cancelling your order after it has been placed, we may do so subject to you providing proof of purchase, to the ordered products being in their original condition and packaging and you agree to pay an amount we request on account of our reasonable costs of processing the change or cancellation.

If your order has already been processed, you may still be able to return your order, which can be done easily via Australia Post or in person at the Stockade Brew Co Barrel Room in Marrickville (25 Cadogan St). Conditions apply, please review our Refunds & Returns policy page.

DELIVERY RECORDS 

We may record all details of and incidental to deliveries. Our records may include details of the forms of verification referred to above and taking a photograph. We will only use and disclose such records for reasonable purposes, which may include proof of delivery, administration, complying with record keeping requirements under liquor licensing laws and law enforcement.

Risk

You agree that risk of loss of or damage to products appropriated to your order passes on delivery of them including where delivery is to unattended locations (such as locations which are not attended by any person or which are attended by a person who is not acting on your behalf).

Title and place of supply 

You agree that title to the products you buy from us (and the place of our supply of those products to you) occurs at the place where we dispatch the products to your order. We do not supply alcohol to you at places which are not licensed under applicable alcohol licensing laws, even though such other places may be the delivery location. Immediately on us making a refund to you for any products (less any amount you have agreed we may deduct, for example under "Delivery returns/non-collection" or "Cancellations" above) you agree that title in those products shall pass back to us.

DELIVERY INFORMATION

These terms are in addition to and do not limit additional delivery information we provide. Such information may cover matters about delivery options; what constitutes a case of alcohol; delivery costs; how to estimate delivery costs; the circumstances when we do not charge for delivery and the limits on those circumstances; locations to which we deliver and locations to which we do not deliver; unattended deliveries; deliveries to multiple addresses and delivery exclusions.

We may notify you of delivery conditions relating to your particular order at or before the time of processing it.

OTHER

There are other terms applicable to the transaction under which you have purchased from us. Those other terms can be found on this website at the footer of the home page. Those other terms are in addition to these terms.

CHANGES TO T&Cs

Stockade's terms and conditions, including these and the terms and conditions found at the footer of the home page, may change or be suspended or terminated from time to time. These changes may relate, amongst other things, to our delivery charges. We will give advance notice of any such matters on stockadebrewco.com.au. Continuing to use any Stockade Brew Co facilities, including using or ordering from stockadebrewco.com.au after the period of advance notice has expired will be deemed acceptance of the amended terms and conditions.